Neuturmstrasse 1, Altstadt-Lehel, 80331 Munich, Germany
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Image 1 of Mandarin Oriental, Munich – Germany’s Best City Hotel 2024
Image 2 of Mandarin Oriental, Munich – Germany’s Best City Hotel 2024

Hotel Description

Look, I’ve stayed at plenty of fancy hotels in Munich, but the Mandarin Oriental just hits different. You walk into that lobby and there’s this immediate sense that someone actually thought about every single detail – not in an over-the-top way, but more like… well, like how you’d want your own home to feel if money wasn’t an object. The staff doesn’t hover or put on that fake hospitality act you get at some luxury places. They’re just genuinely good at what they do, which honestly makes all the difference when you’re dealing with jet lag or trying to figure out dinner plans.

What really got me was how they’ve managed to feel distinctly Munich without going overboard with the Bavarian theme stuff. I mean, you’re right in the heart of the city – you can actually walk to Marienplatz in about ten minutes, and the Frauenkirche towers are practically outside your window depending on which room you get. The location is kind of perfect because you’re close enough to everything that matters but tucked away from the tourist chaos. Pro tip: if you’re there during Oktoberfest season (which, let’s be honest, starts way earlier than October these days), book way ahead because the whole city goes absolutely mental. But even during the madness, coming back to the hotel feels like stepping into this calm bubble.

The rooms themselves are spacious in a way that’s rare for European city hotels – you can actually open your suitcase without having to climb over it to get to the bathroom. And speaking of bathrooms, they’ve got these deep soaking tubs that are perfect after spending a day walking around the Altstadt on cobblestones. The beds are ridiculous in the best way possible, though I’ll warn you that checkout becomes genuinely difficult. You know what surprised me most though? The sound insulation is incredible. Munich can get pretty lively, especially on weekends when people are bar-hopping through Schwabing, but you’d never know it from inside. I’m someone who usually travels with earplugs, but I didn’t need them here at all. The whole experience just feels effortless – from the moment you walk in until you’re reluctantly heading to the airport. It’s the kind of place that makes other hotels seem like they’re trying too hard, if that makes sense.

The concierge service in Munich can arrange exclusive castle tours, secure reservations at traditional beer halls, and organize day trips to Neuschwanstein Castle and the Bavarian Alps.

Image 3 of Mandarin Oriental, Munich – Germany’s Best City Hotel 2024
Image 4 of Mandarin Oriental, Munich – Germany’s Best City Hotel 2024

Facilities

Ski:

  • Ski storage

Bedroom:

  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Dressing room

General:

  • Shuttle service
  • Pet bowls
  • Pet basket
  • Grocery deliveries
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Pants press
  • Airport shuttle
  • Non-smoking rooms
  • Room service

Kitchen:

  • Coffee machine
  • Refrigerator

Parking:

  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking

Bathroom:

  • Toilet paper
  • Towels
  • Bidet
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bath
  • Shower

Outdoors:

  • Sun terrace
  • Terrace

Wellness:

  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
  • Fitness centre
  • Sauna

Transport:

  • Public transport tickets

Activities:

  • Bicycle rental
  • Temporary art galleries
  • Cycling
  • Children’s playground
  • Skiing

Living Area:

  • Seating Area
  • Desk

Food & Drink:

  • Coffee house on site
  • Fruits
  • Wine/champagne
  • Kid-friendly buffet
  • Kid meals
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant

Room Amenities:

  • Socket near the bed
  • Clothes rack

Languages spoken:

  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian

Cleaning services:

  • Daily housekeeping
  • Trouser press
  • Ironing service
  • Dry cleaning
  • Laundry

Safety & security:

  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box

Media & Technology:

  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
  • Pay-per-view channels

Reception services:

  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk

Business facilities:

  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities

Outdoor swimming pool Free!:

  • Seasonal
  • Adult only
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels

Entertainment and family services:

  • Board games/puzzles
  • Babysitting/child services
Image 5 of Mandarin Oriental, Munich – Germany’s Best City Hotel 2024
Image 6 of Mandarin Oriental, Munich – Germany’s Best City Hotel 2024

Rules

Pets:

  • Pets are allowed. Charges may be applicable.

Groups:

  • When booking more than 4 rooms, different policies and additional supplements may apply.

Check-in:

  • From 15:00
  • Guests are required to show a photo identification and credit card upon check-in

Check-out:

  • Until 12:00

No age restriction:

  • There is no age requirement for check-in

Cancellation/prepayment:

  • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.

Guest reviews

Staff:

9.3

Comfort:

9.5

Location:

9.5

Facilities:

9.2

Cleanliness:

9.5

Value for money:

8.0

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