Mandarin Oriental, Munich

Munich, Germany
8.0 Excellent
Neuturmstrasse 1, Altstadt-Lehel, 80331 Munich, Germany

Overview

Look, I’ve stayed at plenty of fancy hotels in Munich, but the Mandarin Oriental actually surprised me – and not just because it’s tucked away in a spot where you wouldn’t expect to find such a sleek operation. The building itself is this interesting mix of classic Bavarian architecture with seriously modern interiors, which honestly works better than it sounds on paper.

What really got me was how quiet it is inside, even though you’re basically in the heart of the city. I mean, Munich can get pretty lively (especially during any season that ends in “fest”), but once you’re in the lobby, there’s this almost zen-like calm that follows you up to the rooms. The staff – and I’m usually pretty skeptical about overly polished service – actually seemed to know their stuff without being pushy about it. They pointed me toward this little café around the corner that I never would’ve found otherwise, the kind of local spot that doesn’t even have a proper sign.

The rooms themselves are what you’d expect from a five-star place, but there are these thoughtful touches that show someone was actually paying attention. The bathroom setup is particularly well done – good water pressure, which you can’t always count on in European hotels, and the lighting actually works for both getting ready and winding down. I stayed during a busy conference week, and while the hotel was clearly full, it never felt crowded or chaotic. The elevators were fast, the hallways stayed quiet, and somehow they managed the breakfast service without those annoying long waits you usually get at popular places.

Honestly, the 8.0 rating makes sense to me. It’s not perfect – the minibar prices made me laugh out loud, and the gym is smaller than what you might expect for this caliber of hotel. But there’s something about the whole experience that feels more genuine than a lot of the big chain luxury properties. Maybe it’s because they’re not trying so hard to impress you with flashy amenities and instead focus on just… working really well. You know what I mean? Like, the concierge actually gave me realistic walking times to different parts of the city instead of the usual optimistic estimates, and when I needed a late checkout, they just made it happen without the whole song and dance.

If you’re the type who wants to be right in the Marienplatz chaos, this might feel a bit removed, but I actually liked having that buffer. You can still walk to all the main attractions pretty easily, but you’re not dealing with the tourist crowds right outside your door. Plus, being slightly off the main drag means you’re closer to some of the neighborhoods where actual Müncheners hang out, which is worth something if you want to get beyond the guidebook version of the city.

Accommodations

Deluxe King Room

1 extra-large double bed

Max persons: 2

From $1,006

Premier Deluxe King Room

1 extra-large double bed

Max persons: 2

From $1,119

Mandarin King Room

1 extra-large double bed

Max persons: 2

From $1,619

Mandarin Twin Room

2 single beds

Max persons: 2

From $1,619

Superior Junior Suite

1 extra-large double bed

Max persons: 2

From $1,757

Deluxe Junior Suite

1 extra-large double bed

Max persons: 2

From $2,097

Executive Suite

1 extra-large double bed

Max persons: 2

From $3,519

Panoramic Suite

1 extra-large double bed

Max persons: 2

From $5,108

Tower Suite

1 double bed

Max persons: 2

From $5,221

Bavaria Suite

1 extra-large double bed

Max persons: 2

From $5,221

Facilities & Amenities

Sun terrace Terrace Fitness/spa locker rooms Spa/wellness packages Spa lounge/relaxation area Spa facilities Sauna Breakfast in the room Bar Restaurant Spanish Laundry Additional charge
Ski 1
  • Ski storage
Bathroom 3
  • Free toiletries
  • Bathrobe
  • Hairdryer
Outdoors 2
  • Sun terrace
  • Terrace
Wellness 29
  • Fitness/spa locker rooms
  • Personal trainer
  • Fitness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Hair styling
  • Hair colouring
  • Hair cut
  • Pedicure
  • Manicure
  • Hair treatments
  • Make up services
  • Waxing services
  • Beauty Services
  • Massage Additional charge
  • Fitness centre
  • Sauna
Transport 1
  • Public transport tickets Additional charge
Activities 5
  • Bicycle rental Additional charge
  • Temporary art galleries
  • Cycling
  • Children's playground
  • Skiing
Food & Drink 9
  • Coffee house on site
  • Fruits
  • Wine/champagne Additional charge
  • Kid-friendly buffet
  • Kid meals Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Languages spoken 7
  • Arabic
  • German
  • English
  • Spanish
  • French
  • Italian
  • Russian
Cleaning services 5
  • Daily housekeeping
  • Trouser press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Safety & security 8
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
Media & Technology 1
  • Telephone
Reception services 9
  • Invoice provided
  • Lockers
  • Private check-in/check-out
  • Concierge service
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Express check-in/check-out
  • 24-hour front desk
Business facilities 3
  • Fax/photocopying Additional charge
  • Business centre
  • Meeting/banquet facilities Additional charge
Great for your stay 10
  • 2 restaurants
  • Parking
  • Airport shuttle
  • Air conditioning
  • Free WiFi
  • Room service
  • Fitness centre
  • Pets allowed
  • Family rooms
  • Non-smoking rooms
Outdoor swimming pool Free! 5
  • Seasonal
  • Adults only
  • Pool is on rooftop
  • Pool with view
  • Pool/beach towels
Entertainment and family services 1
  • Babysitting/child services Additional charge
Parking Public parking is possible at a location nearby (reservation is not needed) and costs € 40 per day. 4
  • Valet parking
  • Parking garage
  • Electric vehicle charging station
  • Accessible parking
Other for your stay 19
  • Shuttle service Additional charge
  • Pet bowls
  • Pet basket
  • Grocery deliveries Additional charge
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Allergy-free room
  • Heating
  • Car hire
  • Packed lunches
  • Soundproof rooms
  • Lift
  • Family rooms
  • Barber/beauty shop
  • Ironing facilities
  • Airport shuttle Additional charge
  • Non-smoking rooms
  • Room service

Guest Reviews

8.0 Excellent 10 reviews
Staff
9.3
Comfort
9.4
Location
9.4
Free WiFi
7.5
Facilities
9.2
Cleanliness
9.5
Value for money
7.9
M
Mohammed Saudi Arabia 16 January 2025
8/10

Amazing Location in the middle of town , got a free upgrade , everything was exceptional

What could be improved: Breakfast is good but could have more variety

N
Nada Saudi Arabia 15 January 2025
8/10

Location and staff

What could be improved: The food is not good inside the room service and also the breakfast

V
Vv Australia 6 January 2025
9/10

The hotel staff was helpful and friendly and the rooms were well appointed and very clean. The location is in the heart of the old city so great for exploring if you are a first time visitor to Munich like we were.

What could be improved: The service at the signature Japanese restaurant was poor. No atmosphere, no engagement with customers, some also hotel guests. Like so often, these days with staff, it becomes more about individuals completing their tasks/jobs with minimal etiquette and missing the big picture which is to give your customers a great experience so they return. The food was good but overpriced.

Location

Neuturmstrasse 1, Altstadt-Lehel, 80331 Munich, Germany

Surroundings

What's nearby:

  • Isartor: 300 m
  • Marienplatz: 500 m
  • Mariensäule: 500 m
  • Räuberhöhle: 450 m
  • Alte Hauptpost: 450 m
  • Kabinettsgarten: 450 m
  • Munich Residence: 700 m
  • Palais Montgelas: 750 m
  • Rathaus-Glockenspiel: 500 m
  • Ehemalige Augustinerkirche: 800 m

Restaurants & cafes:

  • Restaurant The Lounge: 20 m
  • Restaurant Mahjong Roof Garden: 20 m
  • Restaurant Mandarin Oriental Munich: 20 m

Top attractions:

  • Konigsplatz: 1.8 km
  • Lenbachhaus: 1.9 km
  • English Garden: 4.3 km
  • Sendlinger Tor: 1.2 km
  • Alte Pinakothek: 2.1 km
  • Deutsches Museum: 1.1 km
  • Kunstareal Munchen: 1.8 km
  • Karlsplatz (Stachus): 1.3 km
  • Pinakothek der Moderne: 1.8 km
  • Bavarian National Museum: 1.4 km

Natural beauty:

  • Forest Angerlohe: 13 km

Public transport:

  • Train Isartor: 450 m
  • Train Marienplatz: 450 m
  • Metro Lehel underground station: 850 m
  • Metro Marienplatz underground station: 450 m

Closest airports:

  • Munich Airport: 37 km

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