Leonardo Boutique Hotel Munich

The location is perfect! Staff in the reception were very nice and friendly. The staff taking care of breakfast were grumpy. Which I understand since I am not a morning person as well.

What could be improved: Ac not working well. Old and dark rooms. A bit smelly

Rooms were clean and air-conditioned. Beds were really comfortable. Coffee and water provided in the rooms. There were even welcome drinks. Bus stop is located within a few meters from the hotel.

What could be improved: Decor on the floors was dated and carpets worn.

It a hotel on an excellent location in town, in between the old city center and the area known as Maxvorstadt: museums, the university, antiquarian bookshops, and lots of cafes and restaurants, and consequently lots of students (who can be rather noisy in the evening).

What could be improved: I know this hotel and I like it. But this time I liked it quite a bit less. After checking in I was told I had a room (a nice one though) on the sixth floor. Only after arriving at the elevator I noticed it didn't work. It simply said "temporarily out of order". And that was it. So I had to climb six stories, twelve sets of stairs, every time I wanted to get to my room for whatever reason for the duration of my stay (three days, but I guess and had the feeling the technical problem was not completely brand new).
For me six stories (twelve sets of stairs) isn't a lot of fun, it was clearly bothering and it lowered if not damaged my enjoyment of my trip to Munich. I just didn't like having to go up and down all these stairs every time. At my age (clearly way over 50) during a supposedly nice trip I didn't want to have the feeling of being in a fitness studio every day. And just imagine being someone really older, or even with some problems (heart or mobility or whatever), and having quite some luggage.... then suddenly the hotel becomes hell on earth.
I've seen a younger woman accompanying a clearly older woman (I presume her mother) downstairs ('only' from the first floor down, that's called 'being lucky'....) and I could see in the older woman's face it wasn't much fun. I already hated having to go all the way up and down every time, but you simply cannot offer that kind of facility to all customers as if it's normal, let alone offering that kind of 'service' to the impaired ones. As management you just have to come with a solution, one way or another. So, although I still liked my room and its facilities, as well as the superb breakfast and the location/environment of the hotel, this stay was a bit of a bummer, and - I'm sorry to say - not worth the money.
The people at the desk were great, they can't help it, but their manager should be upgraded.

Great location!

What could be improved: Lift broken

What could be improved: Very noisy room and thin windows.

Great staff

Accessibility and friendly approachable staff

What could be improved: Lighting in the room not optimal. Plates in breakfast room not clean.